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What Our Legal Terms Mean for Your Account

Our legal framework covers how your account data is handled, what rules apply when you access the lobby, and how we manage disputes — all subject to local law and eligible regions in Indonesia.

Account Data PolicyJurisdiction-Dependent AccessDANA · OVO · GoPay ContextCookie & Retention Rules
vm77apk What Our Legal Terms Mean for Your Account
HOW WE HANDLE DATA

Data Handling, Cookies, and Account Security

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request deletion via support.

Cookie Policy

Session cookies keep you logged in and remember your preferred wallet — DANA, OVO, or GoPay. Analytics cookies are anonymised and do not carry personal identifiers.

Account Security

Login is protected by OTP verification sent to your registered number. We do not store raw wallet credentials; only tokenised references are held on our side.

Requesting Changes

To update personal details or request a data export, go to Account Settings or contact support directly. Identity verification is required before any change is processed.

LEGAL CONTACT PATHS

Reach Us About Policy or Account Questions

Live Chat Support Open the chat widget from any lobby page to reach our Indonesia support team. Available for account, wallet, and policy questions during active hours.
Email Policy Requests Send data access or account deletion requests to our support email. We respond to policy-related queries separately from general account help.
In-App Help Centre Access the Help section from your account menu on mobile or desktop. Policy documents and contact forms are listed under Account & Legal.

Common Questions About Our Legal Terms

Yes. Access depends on local law and is available only in eligible regions. We recommend checking whether online gaming is permitted under the rules that apply to you.

We collect your account identifiers, registered phone number, wallet references for DANA, OVO, or GoPay, and session activity needed to operate and verify your account.

Contact our support team via live chat or email with your account details. We will verify your identity before sending any data export, usually within a few business days.

Yes. Submit a deletion request through the Help Centre or by email. After identity verification, we will close the account and remove personal data subject to any retention obligations.

Session cookies maintain your login state and wallet preference. We use anonymised analytics to improve the lobby experience. No personally identifiable data is shared with ad networks.

Reach our support team via live chat or the in-app Help Centre. Policy and account disputes are handled separately from general queries and reviewed by our compliance team.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.